Two Year Warranty
We know the importance of having a trustworthy relationship with your contractor. This is why we strive to serve you with excellence, even after your project is complete. If you are experiencing an issue that falls under warranty, immediate contact is important and may prevent further damage. For all warranty requests, contact us to schedule an inspection of your property. All claims must be conducted in writing to DiPinto Painting through mail, email or text with the job number, full name, address and contact information.
DiPinto Painting warrants that any painting procedures performed will be free from workmanship defects for a period of two years from the date of completion. DiPinto Painting will provide service for repair without charge for peeling, blistering or chipping paint, resulting from defective workmanship. Claimant must contact DiPinto Painting within the warranty period as soon as the defect is known, provide a copy of the original signed contract, proof contract was paid in full and make the property available to perform the work. Repairs to be made only in the area of failure. Paint color may not be an exact match.
Exclusions
This limited warranty does not cover:
•The cost of the paint required to perform the repairs.
•Imperfections in the drywall or trim.
•Acts of God including fire, hail, storms and floods.
•Horizontal surfaces that permit moisture to collect.
•Structural defects, settling or movement.
•Where damage was exacerbated homeowner neglect or failure to contact DiPinto Painting once the problem was found.
•Cracks or nail pops in the drywall and wood.
•Ordinary wear and tear, abnormal use or misuse.
•Peeling layers of paint existing prior to the work performed by DiPinto Painting.
•Moisture content of the substrate.
•Abrasion, mechanical damage, abrasive cleaning, damage resulting from use of chemicals or cleaning agents, exposure to harmful solids, liquids or gases.
•Vandalism, water damage or pet damage.